How to Withdraw Money From KCB to M-Pesa

If you’re a KCB bank account holder, you can easily transact between your bank account and your M-Pesa wallet. KCB is one of the banks in Kenya that has the most seamless integration with M-Pesa. 

In partnership with M-Pesa, KCB offers KCB M-Pesa saving and loan solutions. This model is available to M-Pesa users, even if they don’t have a KCB account. 

This guide explains how to withdraw money from your KCB account to your M-Pesa wallet. 

Below, we look at the different ways you can send money from KCB to M-Pesa without having to visit the bank.

How to Withdraw Money from KCB to M-Pesa via USSD

Like most banks today, KCB has a robust mobile banking system, giving its customers 24/7 access to their accounts and the convenience of making multiple transactions in the palm of their hands. 

One of KCB’s mobile banking models is the M-Benki system, which works via the USSD code *522#. 

Here’s the procedure for withdrawing money from KCB to M-Pesa using M-Benki: 

1. Dial *522# on your phone
2. You’ll be asked to enter your M-Benki PIN to access the menu. 
3. Select the MyKash option from the list of options. 
4. If you have multiple accounts, such as separate savings and checking accounts, you’ll be asked to select the account from which you want to withdraw the money. 
5. Choose whether you want to send the money to your phone number or someone else’s number. Since you want to send the money to your account, choose the first option. 
6. You will need to enter the amount you wish to transfer from your bank account to your M-Pesa wallet. Pay attention to the minimum and maximum amount transferable. 
7. Confirm the details of the transaction, including the amount and transaction charges, before you authorize the withdrawal. 
8. If all the details are in order, click accept, and the money will be sent to your M-Pesa wallet. You’ll receive an SMS confirmation from both M-Pesa and KCB confirming the transaction. 

Sometimes, the transaction may be unsuccessful due to factors like insufficient funds, exceeding the maximum amount, incorrect details, or system downtime. If the system is down at the time of the transaction, you’ll have to wait and try again later. 

You can contact KCB or M-Pesa customer care if you’re unsure what the problem is. 

N/B: You can only use the M-Benki service if you’ve registered and activated it on your phone. 

How to Activate KCB M-Benki via M-Pesa

To activate KCB mobile banking, you need to start by opening an M-Benki account. This is a simple procedure that takes a few minutes. 

Here are the steps you should follow: 

1. Open the M-Pesa menu on your phone
2. Choose “Lipa na M-Pesa”
3. Select the Paybill option and enter the Paybill number 522522
4. Under account number, enter “ID” followed by your national ID number, with no space in between, e.g. ID12345678
5. Enter the amount to deposit
6. Enter your M-Pesa PIN
7. You’ll receive a confirmation SMS from M-Pesa and another from KCB with your temporary one-time PIN (OTP). 
8. Use the OTP as the PIN the first time you log into M-Benki, and then set a 4-digit PIN that you keep secret. 

How to Withdraw Money From KCB to M-Pesa via the KCB App

You can also use the KCB mobile app to transfer money from your account to your M-Pesa wallet.

Follow these simple steps: 

1. Open your KCB app and log in using your credentials. 
2. Select Cash Transfers
3. Choose Send to “Other Bank or Mobile”
4. Select “Send to Mobile”
5. Enter the number you want to send the money to. 
6. Enter the amount you wish to send
7. Confirm the details and enter your mobi PIN to authorize the transaction

You’ll receive a confirmation SMS from KCB and another from M-Pesa.

Sending Money from KCB to M-Pesa Charges

The transaction cost for transferring money from KCB to M-Pesa varies depending on the amount you’re sending. 

For KCB-to-M-Pesa transactions, the limit per transaction is Ksh 150,000, and the daily transfer limit is Ksh 300,000.

The charges are as follows:

Final Thoughts

With the information shared in this post, you can easily withdraw money from your KCB account to your M-Pesa wallet. Ensure you pay attention to the transaction limits when sending the money.